The intense scrutiny of 911 calls in the Josh Powell case has many questioning the qualifications and training of the operators involved. While officials won’t comment specifically on the Powell case, ...

COBB COUNTY, Ga. - For the first time in metro Atlanta, a new program gives high school students hands-on training that puts them a step ahead for a career as a 911 operator. Cobb County students ...

911 operators ask too many questions. 911 operators are indifferent. 911 operators just need to send help now. Those are some of the misconceptions people have about dispatchers who respond to ...

HOUSTON COUNTY, Ga. — More lives may be saved in Georgia, thanks to 911 dispatch operators. As of New Year's Day, all 911 operators in the Peach State are required by law to be CPR-trained and ...

CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.

KANSAS (KSNW) — A 911 dispatcher shortage continues to affect rural Kansas counties. There is work to help improve training, shorten response times, and increase responder safety. Some departments are ...

On a Tuesday morning in mid-April, a loud beeping noise repeatedly bounced off the walls of the San Diego County Sheriff’s ...