The phrase “Communication is key” might seem cliche, but when a crisis hits, coordinated communication is vital. Oklahoma State University (OSU) has seen its fair share of tragedy, from a plane crash ...

What we often call communication is more than mere exchange of words or the performance of social niceties. Communication is not an art form aimed at poetic expression or the pursuit of charisma, nor ...

Communication planning for incident response often gets overlooked. But when you consider just how much has to be done in the event of an incident, and how fast it all has to happen, it's easy to see ...