AI Agents, also known as Agentic AI, seem to be the next major development in generative AI (Gen AI). Many of the players in unified communications, contact center and, more broadly, the foundation ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The next phase of agentic AI may just be evaluation and monitoring, as ...

Six months after the initial introduction, Salesforce on Monday morning announced the general release of Salesforce Health Cloud, touted as a patient relationship management platform. The San ...

Salesforce aims to address critical challenges in AI deployment, including ensuring reliable performance and reducing operational risks. With Agentforce, the company is leveraging synthetic ...

Provar Ltd., the developer of test management for software Salesforce, today announced the release of Provar Manager, which will assist delivery teams by providing end-to-end testing automation and ...

The past few months have seen tech companies, healthcare organizations, employee-benefits vendors and others toss their hat into a fast-growing market for "return-to-work" COVID-19 health-monitoring ...

When your revenue teams talk endlessly about scaling, they primarily consider hiring, territory design, enablement, and pipeline coverage. What they forget is there’s another lever that directly ...