Two organizations can adopt the same AI tools and get wildly different results. The one with a clear voice and a leadership ...

Now you can write an imperfectly human email with the help of artificial intelligence. From signing my emails with “bet” ...

I used AI to write a work email—and got caught. Learn from my mistakes. In addition to my writing job, I teach dance fitness classes on the side, which is a riot. (I also get to tell my dad I dance on ...

Is your writing quietly reading as AI to your boss and your customers? Most leaders are paying a credibility cost they don't ...

When technology reporter Alex Heath has a scoop, he sits down at his computer and speaks into a microphone. He’s not talking to a human colleague—Heath went independent on Substack last year—he’s ...