If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

For basic home use, multi-function printer-scanner devices have largely eclipsed standalone flatbed scanners. Flatbed scanners still provide superior performance for photographers, painters and anyone ...

From scanning essentials to driver updates, your HP printer can do much more when you know how to manage it. With the right setup, maintenance, and wireless tricks, you’ll keep print quality sharp and ...

The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...