A month ago I wrote about what service providers can do to get in tune with IP telephony, including developing compelling ROI stories, emphasizing managed service and delivering integrated mobile ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. Internet ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

Prodial, he said, would offer a range of services starting with a basic offer that promises no capex and no contracts for communications services with the added advantage of giving customers in-house ...

IP telephony adoption has progressed slowly for more than a decade, but with hosted voice vendors now offering modular consumption models and shifting away from simply viewing hosted voice as a way to ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Over the past few years, the callcenter industry has seen a conversion from closed proprietary solutions to a more open, standardsbased environment. Many believe this year will result in modest growth ...

San Francisco-based-CallTower, a recent spin-off from Networld Communications, is a solution provider that's selling IP telephony as a service. The start-up hopes to hit the sweet spot of SMBs and ...

Juniper will use technology from Kagoor Networks to make it easier for carriers to deploy IP telephony throughout their networks. Marguerite Reardon started as a CNET News reporter in 2004, covering ...

For the State of Maine, providing its government employees with fast, simple and "always on" access to communications is critical to meeting the 24/7 demands of its residents. But even as it enhances ...