If you can determine the root cause of the poor attitude, this may help – an inability to improve attitude will normally be a capability issue, a deliberate refusal to improve attitude and behaviour ...

Performance management? Sounds great. What’s not to like? So let’s just do it – and to the max! Right? But like all classic HR ‘no brainers’ it turns out that performance management is a ‘yes brainer’ ...

Performance management can mean many things, from day to day staff development to the more negative side which involves managing underperformance, and both have an important role to play in developing ...