Microsoft Teams Phone multi-line update enables admins to assign up to 10 numbers to one user in a unified calling setup.

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

To place or receive calls from Microsoft Teams using your UB phone number, we recommend installing the Cisco Call app within Teams. Dental school students/UB student assistants with exception accounts ...

Discover the new AI-powered call screening feature in Microsoft Teams that provides automatic call summaries, transcripts, ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...