Capital One Financial Corp.’s five-year mission to transform its information technology operations to a “serverless-first” model is paying off in improved developer productivity, lower operating costs and a shift away from infrastructure focus toward customer-facing outcomes.

When the fundamentals are in place—connected systems, clear ownership and stable processes—AI can start delivering real value.

AI workloads compute in ways that look nothing like the systems running enterprise applications over the past few decades. We’re rapidly moving into a world of millions of GPUs -- deployed everywhere from cloud AI factories to edge devices ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years—but the core struggle stays the same. People don ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement. And customers -- wary of the technology risks ...

Even with all of the advances in IT, whether it’s modular hardware, massive cloud computing resources, or small-form-factor edge devices, IT still has a scale problem. Not physically—it’s easy to add more boxes, more storage, and more “stuff” in ...

Investment managers are operating in an environment defined by constant, relentless change. Whether expanding into private markets, navigating evolving regulatory reporting requirements, or integrating AI-driven workflows into an investment process ...