When your washing machine breaks, how do you know whether to roll up your sleeves, work the phones to find a repair technician, or give in and swipe your Visa at the nearest appliance dealer? It’s a ...

The odds of getting your washing machine repaired right the first time aren’t great. Only 61 percent of all repairs were done correctly on the first attempt, according to a Consumer Reports’ survey.

We’ve all been there. The washer sounds like a jet engine and then suddenly stops mid-cycle. It’s the age-old question every homeowner will face. To repair or to replace? Consumer Reports has what to ...