When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

As industries shift to automated workflows, old root cause analysis methods need modern upgrades. Failures now stem from intricate logic conflicts, data mismatches, and system integration issues — not ...

Root cause analysis for PPC accounts Root cause analysis is necessary to identify the underlying factors impacting PPC account performance. The process involves a systematic approach to identifying ...

At one stage or another, all projects are subject to risks and being able to isolate problems can be tricky. Knowing how to conduct a root cause analysis can help your teams get to the source of each ...

Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...

One new and different item laid out in the Evaluation of Corporate Compliance Program (Evaluation), supplementing the Ten Hallmarks of an Effective Compliance Program from the 2012 FCPA Guidance, was ...

The interrelated final standards on quality management issued in June 2022 by the AICPA’s Auditing Standards Board and Accounting and Review Services Committee are intended to clarify and improve ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

When accidents happen, organizations analyze them to determine causation. Causation not always is a one-dimensional thing, i.e. one cause producing one effect; therefore, we seek to determine root ...

When conducting process improvement, Root Cause Analysis is a physical, human-centric exercise. It involves stakeholders ...