The company said last week in a trading update it had suffered a third consecutive year of falling like-for-like sales as it pushed ahead with plans for store closures and downsizing floorspace. Up ...

Chipotle’s plan to turn around a rare streak of negative quarterly sales includes a reimagined rewards program. The company ...

Starbucks has recently seen a spike in demand after facing weak sales for several financial quarters last year amid changing consumer attitudes toward fast food. To capitalize on the recent surge in ...

Rewards programs can be a bit of a double-edged sword. On the one hand, when executed well, they can go a long way in ...

Chipotle’s relaunched rewards platform is aiming to bump up sales by making ordering feel more like a quest. Chipotle, like almost every other fast casual restaurant, has been battling an ongoing ...

Keeping partners, distributors, and sales teams motivated is not always as simple as offering competitive pricing or ...

From free coffees to mega perks, Aussie retailers’ loyalty programs have evolved into sophisticated powerhouses in an $8bn battle to lure customers. The best rewards programs ranked >> The loyalty ...

The drastic cutbacks to the loyalty programs have resulted in many customers having to spend almost $15,000 — or double what they had to 12 months ago — just to get a $50 gift card in return. New ...