Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...
CIO

Salesforce launches Headless 360 to support agent-first enterprise workflows

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents ...
ZDNet

Salesforce launches Customer 360, aims to integrate all your data, applications

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...
TechCrunch

Salesforce built a data lake to transform how customer data moves on the platform

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...
Yahoo Finance

Did Salesforce’s (CRM) Small AI Revenue Base and Higher API Costs Just Recast Its Margin Story?

In early January 2026, Salesforce’s latest updates on its AI products, particularly Agentforce and Data 360, highlighted strong interest but underscored that these offerings still contribute less than ...