A checkout lane has become a data collection point and that transition is falling variously with the shoppers who previously perceived self-checkout as a mere convenience. The recent transformation of ...

For a while, it seemed as though stores like Walmart and Costco were considering eliminating self-checkout due to customers' complaints about malfunctioning machines and incorrect pricing. But it ...

Add Yahoo as a preferred source to see more of our stories on Google. At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when ...