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ServiceNow embeds AI across all products with Context Engine

ServiceNow has embedded AI, data connectivity, workflow execution, security, and governance into every product, marking a ...
Nasdaq

ServiceNow (NOW) Launches New App to Improve Customer Experience

ServiceNow NOW, in collaboration with Qualtrics International XM, recently announced the launch of a new app to help improve employee and customer experiences. The new app Qualtrics Embedded Insights ...
Business Wire

ServiceNow and Zoom Usher in Era of Intelligence to Help Manage Actions for Peak Productivity

SAN JOSE, Calif.--(BUSINESS WIRE)--Today at Zoom’s annual partner and customer event, Zoomtopia 2024, ServiceNow (NYSE: NOW) and Zoom (NASDAQ: ZM) announced an expanded strategic alliance to usher in ...
Nasdaq

Qualtrics and ServiceNow Strengthen Employee and Customer Service Experiences with Powerful New Solution

New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics and ServiceNow also released new research ...
CIOL

ServiceNow Makes Claude Default Across 80 Billion Enterprise Workflows

As enterprises move from AI pilots to production-grade deployment, a quiet but critical change is underway: AI is no longer being tested at the edges of workflows, it is being embedded into the core ...
Diginomica

ServiceNow and Qualtrics progress partnership with new tool that puts experience and operational data side-by-side

ServiceNow and Qualtrics have announced the latest progression in their ongoing partnership, with a new tool that aims to give IT and customer service agents a single view of employee and customer ...
CIO

ServiceNow embeds AI across the platform with Context Engine

The new capability connects enterprise data, policies, and decision history to guide AI‑driven workflows as ServiceNow pushes deeper into enterprise AI operations. ServiceNow is rolling out a broad ...