Phrases such as “out-of-the-box” and “plug-and-play” software conjure up the image of an easy, almost instantaneous, implementation of software. That is not the reality on the ground. Logistics ...

Large enterprise software implementations are frequently complex, expensive, and risky undertakings. If you are prospective enterprise software buyer, ask your software and consulting vendors the ...

When organizations undertake software implementations, they do not anticipate failure despite the risks associated with such complex projects. Rather, they plan for success, governed by their budgets, ...

Why do so many software implementations in the public sector fail, stall or never reach their full potential? Are they buying the wrong software, are they using the wrong consulting firm or is it ...

Enterprise software implementations like ERP are famous for being late and exceeding budget. This article looks at using Agile concepts to reduce implementation project risks. Selecting best-fit ...

In today’s rapidly evolving digital landscape, businesses are inundated with software solutions promising to streamline operations, boost efficiency and drive revenue. Yet, despite these promises, a ...

Long and expensive enterprise software deployments are no longer an acceptable option for most organizations. In response to difficult economic conditions, shrinking IT budgets, and users who expect ...

I freely admit that, early in my career, I said that I would never become a consultant. Well, I got that one wrong: except for eight years working for a chemicals and energy company and two years ...

Customer relationship management (CRM) systems have evolved into multifaceted hubs that add tremendous value to your company. However, how well you integrate a CRM system with your existing workflow ...

Nutshell eports that hidden costs in CRM software often exceed initial budget estimates, impacting small businesses ...