The move to standardize processes has gone overboard, say M. Eric Johnson and Joseph M. Hall in this month’s Harvard Business Review. Some processes, they argue, are more akin to art than science and ...
When digging into the data from September 2009 Global State Of Enterprise Architecture Online Survey, I found an interesting correlation in the data: Survey respondents who reported a high degree of ...
Standardization is hard. Why? Because overcoming resistance to change is hard. Which means communication is key as you grow your Knowledge and Process Management programs. Many organizations, ...
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