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NSW’s Department of Customer Service is planning to make ServiceNow its “single front door” for corporate services after expanding its use of the tool last year. As part of a broader program to ...

NAB has overhauled its enterprise disaster recovery processes using ServiceNow’s business continuity management (BCM) module, resulting in improved recovery times from outages. Head of service ...

Companies are embracing the platform’s expanding set of tools to simplify process management across departments, ISG Provider Lens™ report says STAMFORD, Conn ...