As emails loom omnipresent in our connected lives, is the quest for an empty inbox a noble pursuit or an unwinnable war? Last week, I asked my Twitter followers about their email inboxes. Author ...

I used to be obsessed with inbox zero. Every morning, I’d get to my desk and start triaging. Answering, archiving, flagging, sorting. I’d spend two hours clearing my inbox before I did any actual work ...