United Way in Sandusky County has opted this month to exchange "First Call for Help" to 211, a free, easy-to-remember phone number to connect individuals and families to essential community resources ...

PARIS (AP) — Russian President Vladimir Putin and French President Emmanuel Macron have spoken in a phone call after a period of silence between the two leaders stretching almost three years, in a ...

THAT FUNDING FORWARD. MEANWHILE, THIS WEEK IS NATIONAL PUBLIC SAFETY TELECOMMUNICATORS WEEK, WHICH IS A TIME TO HONOR THE ESSENTIAL ROLE OF 911 DISPATCHERS. OUR ISABELLE MARAK TAKES US BEHIND THE ...

I spoke to an AT&T archivist about Alexander Graham Bell's famous transmission. Even though calls have changed, the reasons behind them are still the same. Jeff Carlson writes about mobile technology ...

If repeat business is your goal, good customer service is essential. According to a recent survey, one bad customer service call will send most customers away permanently. Since repeat customers bring ...

NEW YORK CITY -- On April 3, 1973, Martin Cooper stood on a sidewalk on sixth avenue in Manhattan with a device the size of a brick and made the first public call from a cell phone to one of the men ...