The customer is king again. After decades of mass-market driven customer outreach, which typically lumped customers in large, homogenous segments, a complex mix of socioeconomic factors coupled with a ...
Fraud remains a stubborn and growing problem for the U.S. healthcare industry, raising costs for patients and cutting sharply into margins for insurance payers. Of the more than $2.5 trillion spent on ...
At the recent Ultimate Software user conference in Las Vegas, customers were briefed on new predictive analytic capabilities being incorporated into the Ultimate HR ...
Can cloud help predict the future? Okay, that's a loaded question, but there are certainly voices out there making the case that cloud computing provides the processing and big data support needed for ...
The decision-making process for pricing new drug treatments has always been complex and multifaceted but over recent times, the complexity has been further compounded by evolving reimbursement policy, ...
Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. What happens when a buzzword like big data is uncovered as a half ...
Here we explore the ways predictive analytics and prescriptive analytics are being used in the call center today, and trends to watch for tomorrow. Predictive analytics can help evaluate behavioral ...
Although recent advances in computational capacity and machine learning have led to well-publicized breakthroughs in clinical risk stratification, these advances are noticeably absent in oncology. A ...
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