University of Queensland research has found verbal and physical abuse of medical receptionists by patients is rife, and causing lasting harm. Dr Fiona Willer from UQ's Centre for Community Health and ...

Aggressive behavior of patients is noticeably increasing in clinics and medical practices. High time pressure, overcrowded waiting rooms, and often unrealistic expectations among patients can cause ...

Recently, a general practitioner (GP) in Spenge, Germany, was severely assaulted by a patient in the waiting room, highlighting a disturbing rise in violence against healthcare professionals. The ...

Patient aggression towards receptionists working in general practice is a “serious workplace safety concern,” concludes a review of the available published evidence, published in the open access ...

Please provide your email address to receive an email when new articles are posted on . Although physical violence was infrequent, some receptionists reported being hit and shaken. Researchers ...

We have all heard the stereotype. “Psychopaths” are crazy axe murderers without conscience. Yet most people appreciate that there is far more to the analysis regarding the types of individuals who are ...

Patient aggression towards receptionists working in general practice is a "serious workplace safety concern," concludes a review of the available published evidence, published in the open access ...