During your time in the military, likely the last thing on your mind was how likeable and approachable others saw you. You focused on the mission. You completed tasks, projects and assignments to ...

Kelley Powell is the author of Courage to Lose Sight of Shore and the Founder and Partner of MacLaurin Group. Many years ago, one of my most valued employees—we will call her Kenzie—was a room mom at ...

People who are easy to talk to tend to move through life more easily than those who seem distant or guarded. Their approachability leads to friendships and alliances at work, which in turn lead to ...

Dear Dave: We tried something in our department that I was not in favor of: employees were given the opportunity to provide anonymous feedback about their managers and more or less criticize any ...