Sometimes you need to have a difficult conversation with a coworker. Perhaps they did something to upset you, or perhaps they engage in an ongoing behavior that is troublesome. These conversations are ...

If you have coworkers, there’s a decent chance that you consider at least one of them to be difficult to work with. In a previous post, I offered an approach that was based on examining your ...

Do you avoid having difficult conversations with your colleagues, neighbours, friends or loved ones? Most of us do because we know it might cause conflict or leave us feeling awkward, vulnerable or ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...