123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.
HP has released an update that prevents printers from working with third-party ink cartridges. Users have reportedly complained about genuine HP ink costing more than twice as much as third-party ink.
HP and consumer advocates continue to clash over the use of printer cartridges, with HP promoting their own costly original cartridges and consumers seeking the freedom to select from various ...
For inkjet printers that maintain their profit structure by keeping the price of genuine ink high, users often express dissatisfaction with the high price of the ink. Some of the inkjet printers sold ...
If you buy something using links in our stories, we may earn a commission. This helps support our journalism. Learn more. Please also consider subscribing to WIRED Last Thursday, HP CEO Enrique Lores ...
Hewlett-Packard, or HP, have disabled the printers of customers who used ink cartridges from cheaper rival companies. This sparked an outrage after they issued a 'firmware' update blocking customers ...
Earlier last week HP propagated new firmware to their printers, rendering 3rd party ink cartridges incompatible. The firmware was intentional and not a bug. The printer manufacturer also stated it won ...
Hewlett Packard (HP) is once again causing its printer customers angst, as it is found a new firmware update locks out the use of third-party ink. The news comes just days after HP's Instant Ink ...
HP has rolled out an update to several printer models with its dynamic security feature, which prevents them from using non-HP ink cartridges, Ars Technica reports. A Reddit user in the US recently ...
HP should immediately restore customers' ability to use third-party ink cartridges, according to digital rights group the Electronic Frontier Foundation. As many HP OfficeJet printer owners discovered ...