“AI has become the new UI,” says Amit Zavery, ServiceNow’s President, Chief Product & COO—framing why the company is building an agentic OS, an AI Control Tower to govern models and agents, and end-to ...
Investors question whether AI competitors and automation tools could erode demand for traditional software licenses and workflows. The concern about the AI threat outweighed solid earnings from ...
The real-world downstream effects of AI adoption and implementation. When Chris Bedi joined ServiceNow as chief digital information officer in September 2015, he oversaw a small team of data ...
Ricky oversees and leads the editorial team for BizTech magazine. He's a writer, technology enthusiast, superhero lover and eternally curious. While many thought leaders, policy makers and tech ...