This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Leadership roles require strategy and business sense more than daily operational know-how, ...

In a sea of amazing credentials and rehearsed answers, a well-told personal story at your job interview is your most powerful competitive advantage.

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Johnny C. Taylor Jr. tackles your workplace questions each week for USA TODAY. Taylor is president and CEO of SHRM, the world's largest trade association of human resources professionals, and author ...