Facepalm: A South African customer contacted Microsoft support to activate his legal copy of Windows. An early attempt to resolve the issue was unsuccessful, so Redmond personnel had to employ one of ...

When Microsoft first launched the Windows operating system, installing it was only a matter of copying the program onto a disk. You didn't have to verify your copy of Windows. Starting with Windows XP ...

In an unexpected twist, a Microsoft support engineer resorted to running an unofficial 'crack' on a customer's Windows PC after a genuine copy of the operating system failed to activate normally. It ...