Managed care organizations must move beyond early, low-risk AI use to strategically governed, workflow-integrated systems by 2030, experts emphasized during a Wednesday morning session at the Academy ...

Within an organization, a business unit is the smallest self-sustaining system that generates, delivers and captures value with its own customers, economics and accountability. In most companies, that ...

Accelerating managed care complexity and regulatory requirements are increasing administrative friction, creating a strong business case for AI that targets real operational and clinical bottlenecks.

In contact centers, a voice conversation does not end when the call disconnects. That’s when critical work begins – logging outcomes, updating systems, triggering workflows, and ensuring compliance.

On April 1, 2026, Google released a Chrome security update addressing 21 vulnerabilities, one of which, CVE-2026-5281, was already being actively exploited in the wild at the time of disclosure. Three ...