The artificial intelligence technology will evaluate call recordings based on standards set by dispatch center supervisors.

A 911 dispatcher is crediting quick action and faith after her family escaped a fast-moving fire that left their home in ashes. A Georgia family is safe after a fast-moving fire destroyed their home, ...

OVER A HUNDRED HOMES -- HAVE BEEN DESTROYED. THANKS FOR JOINING US AT 6 -- I'M SHANNON MANY FAMILIES IN THE AREA -- HAVE LOST EVERYTHING WJCL 22 NEWS' EMMA HAMILTON IS IN BRANTLEY COUNTY TONIGHT -- ...

MEDINA, Ohio -- When people call 911, it is often during one of the most stressful moments of their lives. For Summer Gray, answering those calls has become both a career and a way to serve others, ...

WEST VALLEY CITY, Utah (KSTU) -- She’s the calm voice on the other end of a 911 call, helping people through some of the most difficult moments of their lives. Now, the community she serves is showing ...

A teen bicylist is dead afterFatal Crash Involves 16-year-old BicyclistTOWSON, MD (May 11, 2026) - On May 5, 2026, at approximately 5:30 p.m., a bicyclist was Three teens arrested after rifle ...

POCATELLO, IDAHO (KIFI) — When someone in Bannock County dials 911, the first person they talk to isn’t a police officer, firefighter, or paramedic. It’s a dispatcher like April Neal, who has spent ...

Linda Campbell guided Ernest Flores through CPR over the phone after he found his pregnant wife unconscious. The mother and her 2-month-old baby girl are now healthy. is from Zapata, Texas, and is ...