Ladies and gentlemen, thank you for standing by, and welcome to the Zhihu Inc. First Quarter 2026 Financial Results Conference Call. [Operator Instructions] Today's conference is being recorded and ...

Quiq reports 12 best practices for call centers to enhance customer service, emphasizing empathy, efficiency, agent training, ...

As health systems accelerate AI adoption, technology leaders are discovering that some of the biggest risks aren’t obvious during the vendor demo stage. At Tampa, Fla.-based Moffitt Cancer Center, one ...

For years, pundits have lamented that America no longer builds things. Bridges and roads take decades to complete, and housing construction in many places has slowed to a crawl. Governments at all ...

Customer experience used to be something tuned at the edges. Better call center scripts, nicer portals, lower prices or a new survey could make incremental improvements in consumers’ perceptions of a ...

Ladies and gentlemen, thank you for joining us, and welcome to the LendingClub Q1 2026 Earnings Conference Call. [Operator Instructions] I will now hand the conference over to Artem Nalivayko, Head of ...

WASHINGTON — Today, U.S. Department of Justice officials announced that a grand jury in Montgomery, Alabama returned an indictment against the Southern Poverty Law Center (SPLC). American Civil ...

This article was written by WTOP’s news partner Bethesda Today and republished with permission. Sign up for Bethesda Today’s free email subscription today. Private immigration detention centers will ...

During the studio’s Thursday presentation at CinemaCon, the studio revealed the long-awaited film adaptation of the juggernaut video game will hit theaters June 30, 2028. Pete Berg will direct from a ...

Over the last several years, federal concern about genetic testing has been steadily growing. Regulators have watched Medicare Part B spending on molecular and genetic tests spike while a relatively ...

Maine is poised to freeze large data-center construction, which would make it the first state to enact such a measure as communities across the U.S. grapple with fallout from the boom in artificial ...