CINCINNATI—Late at night, or when her 18-month-old daughter is napping, Jessica Sharp logs onto Chat GPT and asks it to help her in her fight to stop a data center from being built just steps away ...
And when it doesn’t by Andrei Hagiu and Julian Wright Many executives and investors assume that it’s possible to use customer-data capabilities to gain an unbeatable competitive edge. The more ...
For years companies have treated customer data privacy as a defensive necessity, something to manage quietly through legal reviews, compliance checklists, and dense privacy notices. The assumptions ...