How to send custom notification in Salesforce using Salesforce flow
23:45
YouTubeSalesforce Geek
How to send custom notification in Salesforce using Salesforce flow
In this video, I walk you through a specific use case in Salesforce where we need to notify managers when a case is escalated and marked as high priority. I explain the conditions for triggering notifications based on whether the case owner is a user or a queue. I also demonstrate how to create custom notifications and set up the necessary flow ...
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