Inside the Video MPI Process at Volkswagen Dealerships | The VW Guy
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YouTubePOVMECHANIC
Dealers are seeing drop-off between video MPI creation and customer action.Chris McPhillips, Fixed Operations Director at Nissan, Hyundai, & Genesis of Cool Springs, explains how confusing estimates can limit engagement." It's convoluted when the estimate gets sent out. They may make a call, kind of explain before something gets sent out, and then maybe the guest approves the work, and then just send it through and don't even send the video."Daily Dealer live hosted by @samdarc — listen to the f
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