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Learn how to create requests in ServiceNow directly from inbound emails using email flows without writing a single line of code. 𝐓𝐀𝐊𝐄𝐀𝐖𝐀𝐘𝐒 Just a short remark about "User" and "User ID" fields behavior. If there is a user in your system with the identical email as sender has, then "User ID" will be populated ...
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