How to Succeed as a Key Account Manager: The 12 Tenets of Account Management with Phil Bourne
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How to Succeed as a Key Account Manager: The 12 Tenets of Account Management with Phil Bourne
What are the 12 Tenets of Account Management? Phil Bourne shares his set of guiding principles you need to know to find success as a key account manager. 00:00 Introduction 02:24 Great account managers are born not made. 08:19 Talk to everybody, all the time, about everything. 11:54 The more you know about your customer and their business, the ...
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