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YouTubeKavin Kumar
2. Complete ITIL service life cycle stages| Process roles tools | ITIL overview in 10 min
This video explains about the ITIL complete service life cycle stages or core publications along with the process, roles and tools used in each stage of the life cycle in this video which helps to align IT with business. As per ITIL v3 there are 5 stages or core publications in I T service life cycle. First stage of ITIL is, Service Strategy ...
55.5K viewsFeb 5, 2017
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