On-Call Scheduling in Service Operations Workspace | Overview
4:31
YouTubeServiceNow Documentation
On-Call Scheduling in Service Operations Workspace | Overview
Highlights the features of On-Call Scheduling in Service Operations Workspace and demonstrates how shift managers and agents interact and manage their on-call work. Chapters: 00:00 Intro 00:28 Roles and capabilities 01:08 Basic features 02:47 Advanced features #servicenow #servicenowdemo #oncallscheduling #itsm #serviceoperationsworkspace Role ...
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