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Videos Nursing
3:24
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Myra Golden
Master Customer Call Control: Redirect with Empathy and Solutions
Ever feel like you're stuck in a never-ending call, repeating yourself while your customer goes in circles? I've got a game-changing three-step formula that'll help you take control and guide conversations to a confident, professional close. As someone who's trained countless customer service pros, I know how crucial it is to maintain control ...
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11 months ago
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