Stop Being Defensive + Learn to Listen | Effective Communication Tips - Terri Cole
18:53
YouTubeTerri Cole
Stop Being Defensive + Learn to Listen | Effective Communication Tips - Terri Cole
Why is defensiveness so damaging to our relationships? As one of my personal mental health heroes, Dr. Harriet Lerner, would say: “Defensiveness is the arch-enemy of listening.” Why? Because you can’t be defensive and listen simultaneously. It’s impossible. There are all different levels of being defensive, and there are many reasons ...
406K viewsApr 1, 2019
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